Privacy Policy
WEBSITE PRIVACY POLICY
- What Information Is Collected?
- Who Do You Share My Information With?
- Do You Use Cookies And Other Similar Technologies?
- How Is The Information That Is Collected Used?
- How Is My Personal Information Protected?
- How Long Is My Information Kept?
- Anything Else I Should Know?
Effective Date of Current Policy: February 23, 2017
Last Updated Date of Current Policy: February 23, 2017
The PONS Division of Standard Textile Co., Inc.’s (“PONS”, “we”, or “us”) Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by PONS anytime you interact with PONS, such as when you visit our website (www.ponsevolution.com and hereinafter, “Site”), when you purchase PONS products and services, when you apply for and agree to promote PONS and its products (you become an “Affiliate”) or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
WhatInformation IsCollected?
There are a number of situations when PONS may collect information that specifically and personally identifies you (“personal information”). For example, we may request your personal information when you are discussing a service issue, participating in an online survey or promotion, registering to receive additional information regarding our products and services, sending a question, applying to become an Affiliate, or purchasing a product. When you interact with PONS, we may collect personal information relevant to the situation such as your name, mailing address, phone number, email address, contact preferences, credit card information, information about products you use or own, and other information relating to a support or service issue.
PONS collects your personal information because it helps PONS deliver a superior level of customer service, it enables PONS to give you convenient access to PONS’s products and services, it allows you to track any compensation owed to you as an Affiliate, and it helps PONS keep you posted on the latest product announcements, special offers, and events. PONS may collect, generate, retain and use your personal information in connection with the facilitation,recordingandprocessingofanyrequests, communications, or interactions you may have via our website and for auditing,researchandanalysistoimprovePONS’sproducts and services. Unless otherwise expressly stated, personal information will be used for marketing and promotional purposes only by PONS.
If you do not want PONS to keep you up to date with PONS news and the latest information on products and services, update your information preferences here: www.ponsevolution.com.
Who Do You Share My Information With?
Your privacy is a priority at PONS, and we go to great lengths to protect it. PONS does not sell or rent your contact information to other third party marketers but we may share certain aggregate data with third party marketing companies to improve the functionality of the Site. In the future, this Site or PONS could be sold or transferred. If that happens, the information we have gathered may be one of the assets transferred.
Additionally,weusevendorsandthirdpartyserviceproviderstohelpkeepourbusinessrunning. Some examples of service providers include companies or individuals who fulfill orders, deliver packages, send mail and e-mail, manage customer lists, analyze data, process credit card payments, handle Affiliate compensation, and provide marketing advice. These third party vendors only use your personal information as necessary to perform their role for us and we have not permitted them to use it for other purposes.
It is PONS’s policy not to disclose your personal information to unaffiliated third parties except as required or permitted by law or to comply with valid legal process, as requested or permitted by you, or if PONS determines that, for national security, law enforcement, or other issues of public importance, disclosure is necessary.
You are permitted to post reviews and other content on our website; however, any content you post (including your name) may be displayed on the website and seen by other users of the website. We are not responsible for how other users may view and use any information you post.
We also may use your information if we receive your permission first.
Do You Use Cookies And Other Similar Technologies?
PONS’s Site uses “cookies” and other technologies to help us understand which parts of our Site are the most popular, where our visitors are going, and how much time they spend there. PONS gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. PONS uses cookies and other technologies to analyze trends, to administer the Site, to study the effectiveness of our online advertising and customer communications, to study traffic patterns on our Site and gather demographic information about our user base as a whole, and to customize your experience and provide greater convenience each time you interact with us. If you prefer not to enable cookies, please disable cookies. Please note that certain features of the Site will not be available once cookies are disabled.
In some of our email messages, PONS uses a “click-through URL” linked to content on the Site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. PONS tracks this click-through data to help determine interest in particular topics and measure the effectiveness of customer communications. If you prefer not to be tracked in this manner, simply avoid clicking text or graphic links in the email.
How Is The Information That Is Collected Used?
For Analytics
To determine how many users visit our site, how often they visit this site, and to better understand the areas of greatest interest to our visitors, we use a toolscalled“Google Analytics” to compile this information for us. As a result of your visit to our site, Google may collect information such as your domain type, your IP addressandclickstreaminformation. We do not combine the information collected through the use of analytics tools with personally identifiable information. For more information about the analytics companies’ ability to use and share information about your visits to this site, see http://www.google.com/intl/en/policies/privacy/.
For Ad Networks
As you browse our Site, advertising cookies will be placed on your computer to help us understand what products and services you are interested in. When you visit other sites, our display advertising partners let us show you retargeting advertising based on your interaction with our Site. In addition, wemayshowyouadsofothercompaniesonourSite, based on your activities on other sites. Our ad partners do not collect personal information such as your name, email address, postal address, or telephone number.
To Receive Automated E-Mail
You may request to join our mailing list and receive occasional e-mails regarding new Site content or event information. To unsubscribe from this e-mail service, you can click on the “unsubscribe”linkinthenewsletterorothere-mails. You can also adjust your communication settings in your personal profile. We will make reasonable efforts to delete your personal information from our database, but this may not be possible because of backups and records of deletions.
To Create a PONS ID and Related Account
The PONS website will allow you to create a “PONS ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services and web hosted applications. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address— and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personalPONSID,becauseit’suniqueandeasytoremember. The next time you order from PONS, all you need to do is enter your PONS ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your PONS ID, it will be available for all of your transactions with PONS.
To Create an Affiliate ID and Participate in the PONS Affiliate Network
If you apply to become an Affiliate, we will use the personal information provided in the Affiliate application to create and manage your Affiliate ID and account, to provide you with any information or materials necessary to act asanAffiliate,andtocommunicatewithyouregarding your participation as an Affiliate.
How Is My Personal Information Protected?
PONS takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Remember that nothing online is 100% secure. While we use standard methods to protect your personal information, we cannot guarantee its absolute security.
PONS’s ordering system uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from any PONS Site, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help PONS by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
How Long Is My Information Kept?
PONS may retain certain anonymous, de-identified or aggregated information indefinitely for technical purposes or market research. So long as your account remains active, your account information will be retained. You may request deletion of your account by contacting us or by logging into your account and following the deletion procedures explained therein. Until you ask us to delete it, we may also retain your email address or other contact information you provide for the purposes of sending you information about the site and its advertisers. Questions or other personal information submitted outside of an account will be held indefinitely. We reserve the right to delete information when it is no longer needed for any of the uses discussed in this Policy.
Anything Else I Should Know?
Policy Changes
PONS reserves the right to make changes to the Site and to this Privacy Policy at any time by posting changes on the Site as appropriate.
“Do Not Track” Signals
We do not currently have the capability to recognize browser “Do Not Track” signals. We adhere to the standards set forth in this Privacy Policy.
Links To Third Party Sites
This Policy applies only to information collected by this Site. From time to time, this Site may link you to other websites (“Linked Sites”) that are not owned by us. We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices.
Be careful of disclosing any of your personally identifiable information when leaving our Site. We encourage you to be aware when you leave our Site and to read the privacy statements of every website that collects personally identifiable information.
Children's Privacy
You should be aware that the Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.
California Privacy Rights
Pursuant to California Civil Code Section 1798.83, users who are California residents can request certain information about the sharing of their own personal information with third parties for direct marketing purposes during the past year. The information which you have a right to receive includes the categories of personal information disclosed by us for direct marketing purposes during the preceding calendar year and the names of the companies that received such information. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually.
California residents can request this disclosure by sending a request to us using the contact information provided above. Please provide sufficient information to allow us to identify you in our records.
Questions
If you have any questions or concerns regarding our Terms and Conditions and Privacy Policy, please e-mail us at support@ponsevolution.com.
